Client Services
RETURNS
Return information for eligible, archive and final-sale pieces.
Return window
Eligible unworn pieces can be returned within 14 days of delivery.
Archive and final sale
Archived pieces and explicitly marked final-sale objects cannot be returned.
Start a return
Open an eligible order in HARX PASS and submit a return request.
Refunds
Approved refunds are returned to the original payment method after inspection.
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